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Shopping Guide

Payment:

RoyalKinzy.com accepts the following payment types for online purchases:


  • American Express
  • VISA
  • Visa Checkout
  • MasterCard
  • Discover
  • Diners Club
  • PayPal    
The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled.
Payment is deducted from your account at the time your card is approved. A receipt is included with each order.

Debit Cards

Payment is deducted from your account at the time your card is approved. A receipt is included with each order.


Cancellation

You may cancel an order as long as the order status is "in process." If order status is "shipped," it cannot be canceled. Call toll-free 1.800.4875.4757 to determine order status; to cancel, please have your order number ready. A pickup and/or restock fee may apply.

Personalized/monogrammed items: Orders cannot be canceled or returned.

Perishable/gourmet foods: Your cancellation request must be received at least 4 days prior to the requested delivery date.


Availability and Prices

Placing an item in your shopping cart does not guarantee it will be available when you are ready to make your purchase. Item quantities are limited, and items are removed when they are no longer available for purchase. A pre-order allows you to reserve merchandise before it is available for shipment.

Merchandise depicted online or in catalogs may not be always available at RoyalKinzy; however, we will make every effort to fulfill your order by phone. Please refer to the order-by date in catalogs or the book for specific availability dates. There may be a small price increase for orders placed in the U.S. and shipped to foreign countries.

Descriptive, typographic, or photographic errors are subject to correction.

We reserve the right to limit quantities ordered.

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